During the last ten years I have been lecturing at the Hebrew University of Jerusalem, Faculty of Medicine and Tel Aviv University in Israel on Health Management and Health Economics and was awarded the prize for the outstanding faculty lecturer. Throughout my post-doctoral research fellowship at Harvard Medical School my research interests were focused on Patient-Centered Care, Patient Experience, Quality of Care and patient safety. Currently I am conducting research as an instructor in the Center for Patient Safety Research and Practice, Brigham and Women's Hospital and Harvard Medical School. My main research interests are patient-centered care and patient expirience in general, with special focus on developing new methods to manage patient expectations and improve patient satisfaction in real time.  

Rozenblum R, Jang Y, Zimlichman E, Salzberg C, Tamblyn M, Buckeridge D, Forster A,   Bates DW, Tamblyn R. A qualitative study of Canada's experience with the implementation of electronic health information technology. CMAJ 2011; 22:281-8.

Rozenblum R, Lisby M, Hockey P, Levtizion-Korach O, Salzberg C, Lipsitz S, Bates WD.  Uncovering the Blind Spot of Patient Satisfaction: An International Survey. BMJ Quality Safety 2011; 20 (11): 959-65

Rozenblum R, Lisby M, Hockey P, Levtizion-Korach O, Salzberg C, Efrati N, Lipsitz S, Bates

          WD. The patient satisfaction chasm: the gap between hospital managements and frontline

          clinicians. BMJ Quality Safety, In Press.

Rozenblum R, Donze J, Hockey PM, Guzdar E, Labuzetta, Zimlichman E, Bates DW. The  

          Impact of Medical Informatics on Patient Satisfaction: A Literature Review. International    

          Journal of Medical Informatics, In Press.

Rozenblum R, Bates WD. Patient-Centered Healthcare, Social Media and the Internet –          

           The Perfect Sotm? (editorial). BMJ Quality Safety, In Press.